Communicated with counterparties to ensure timely settlements of FX, MM, and securities trades to minimize settlement risk.

Utilized Murex 3 to validate and reconcile trade settlements ensuring accurate accounting of cash flows and funding.

Forecasted intraday and end-of-day cash positions, to optimize liquidity usage and support treasury funding and investment decisions while minimizing overdraft and settlement risk such as with daily HQLA and LCR reports.

Tracked and reported daily FX Net Open Position exposures while escalating breaches to reduce currency risk.

Measured liquidity concentration risk across counterparties, currencies, and funding sources to ensure diversification and regulatory compliance.

Executed Federal Reserve Bank and Nostro account transfers to ensure accurate and timely settlement to support operational funding.

Reconciled user entitlements in BNY Nexen treasury platform, mitigating audit observations and strengthening access control compliance.

Streamlined the maker–checker process within Operations by developing a VBA-based Excel application with automated workflows and processing logic, reducing operational risk from excessive email communication.

Managed incoming and outgoing SWIFT payment messages in Alliance Messaging Hub (AMH), including payment instructions and message processing while ensuring AML, OFAC, and regulatory compliance.

Coordinated with third-party vendors to complete services such as archival destruction, ensuring record retention guidelines and to complete due diligence and vendor management of third-party and outsourcing providers to mitigate operational, reputational, and financial risks.

Executed daily cash management operations, including client deposits, withdrawals, fund transfers, and settlements, ensuring processing within established cut-off times.

Managed operational risk by monitoring monthly Key Operational Risk Indicators (KORIs) and conducting annual Key Risk and Control Self Assessments (KRCSAs) to ensure compliance with internal policies as well as MAS and US regulatory standards.

Maintained and tested disaster recovery procedures by conducting business impact analyses, recovery drills, business continuity risk assessments, and documenting business continuity strategies.

Assisted with implementation of projects such as the Fedline Advantage and Fedline Direct improving settlement efficiency, minimizing operational, reputational, and financial risk.

Assisted IT in ensuring compliance with DFS Part 500 cybersecurity requirements, Fedline Advantage and Fedline Direct infrastructure setup, data leakage protection (DLP) monitoring, business continuity planning, user access maintenance, and day-to-day troubleshooting.

Supported oversight of IT and operational assets during the merger integration of UOB’s New York and Los Angeles branches.

Communicated with patients in English, Cantonese, and Mandarin to provide care coordination for patients regarding dental operations that require specific care such as endodontcs, orthodontics, oral surgery, etc. for underserved and low-income families in New York City Chinatown.

Coordinated with over 100 health center sites that provided specialty dental services such as the hospitals within NYC Health + Hospitals and NYU Langone in order to assist patients with limited insurance and budget to achieve timely care within their financial constraints.

Ensured comprehensive and up-to-date recordkeeping of insurance information for specialty dental services that accept Medicaid and Medicare in the New York City area by contacting all specialty care dental providers in New York City that accept Medicare and Medicaid by phone and e-mail.

Performed checker role for our in-clinic providers regarding referrals and dental notes using knowledge gained from experience as a dental assistant and ensured 0 errors in annual audit.

Designed graphics and print outs for the dental and pediatric office including, but not limited to, posters, appointment cards, specialty care referral reference sheets, and employee handouts.

Contacted patients pre and post-specialty care regarding insurance information, treatment options, pre-treatment, and post-treatment outcomes.

Provided habilitation and respite services to teenagers with intellectual or developmental disabilities.

Assisted with Software Engineering focused college applications and coding related projects such as website development as well as assisting in any other professional development endeavors.

Helped clients with physical skill development in sports and outdoors activities such as table tennis, badminton, and weight lifting to help dependents to have mastery over their body.

Designed after-school programming lessons for students in New York City public and charter middle schools in the Manhattan area.

Instructed students on how to design web applications and games using Scratch, HTML, CSS, and Javascript that catered to their personal interests.

Expanded the after school coding program from one to four classes of students in multiple schools ranging from one-on-one to classes of twenty.

Created structured lesson planning and equipment setup for future programming and web development classes.